The MRC Group’s Whistleblower Hotline is an independent and confidential service available to receive information relating to improper conduct, unlawful or unethical behaviour and supports the MRC Group values and Code of Conduct.

Any breaches of the Code of Conduct, related policies, and issues that may adversely affect MRC Group.This may include any criminal offence, breach of legal obligation, unsafe behaviour, harassment or bullying. (See Whistleblower policy for full details)

The MRC Group has engaged an independent consultant to manage the receipt, recording and reporting of serious misconduct. Stopline is an independent, confidential and impartial conduit for information that enables the reporting of corrupt or improper conduct. Stopline has people experienced in handling sensitive information from stakeholders. Details of how you can make contact are listed below.

Stopline is an Australian company which specialises in providing integrity/whistleblowing services. It has been operating for over a decade and assists listed and private companies; local, state and Commonwealth public sector bodies and not-for-profit organisations. Further details are available at www.stopline.com.au

No. Your call to Stopline can, if you wish, be anonymous and the staff of Stopline will not ask for any personal details. You may volunteer the information anonymously to Stopline if you desire or you can be overt. If you consent to revealing your identity this information may be provided to the MRC Group’s Whistleblower Protection Officer.  If you choose to remain anonymous, Stopline will issue a confidential reference and password should you wish to seek the status of your disclosure at some later date.

The MRC Group is committed to the protection of genuine Whistleblowers against action taken in reprisal for the making of protected disclosures. Maintaining confidentiality is a crucial component of this protection. All disclosures will be treated with a high level of confidentiality. The MRC Group has appointed Stopline to enhance confidentiality and anonymity within the MRC Group with respect to Whistleblower procedures.

Stopline is an independent organisation with trained staff who will receive your concerns confidentially (anonymously if you wish) and provide the confidential information to the Whistleblower Protection Officer at the MRC Group.

The Whistleblower Protection Officer is responsible for the MRC Group’s role in managing disclosures and being the contact point for both Stopline and the MRC Committee Board. That person is the Executive Director – Corporate Affairs.

You can contact the Stopline when you have knowledge of any fraudulent, corrupt, unlawful or unethical conduct by the MRC Group or an employee and/or contractor.

You can telephone the Stopline on 1300 30 45 50 (in Australia) or +61 3 9811 3275 (overseas – reverse charges) during business hours (0800 – 2000 Mon – Fri AEST) to speak with a trained Stopline interviewer. Any messages left will be responded to within one working day. You can also send your disclosure via the internet (this website), email, facsimile or mail.

The strength of Stopline is that all allegations will be professionally managed by trained Stopline staff. The experience of Stopline is that vexatious calls occur very infrequently. Stopline focuses on the message, not the messenger. The Whistleblower Protection Officer may decline to investigate the matter if satisfied that the disclosure is trivial, frivolous or vexatious.

Yes. To the extent possible, you will be kept advised about the status of the report, decisions made regarding how the matter is to be handled, time frames that apply and the result of any investigation and action taken. If you choose to remain anonymous, you will be issued with a confidential reference and password and must initiate contact through one of the methods above to receive feedback.

Refer to the MRC Group’s relevant policies on the Policies tab